Shipping options

All orders are sent via tracked, Signed for or guaranteed delivery via DPD or DHL.

UK and International orders placed before 2pm Monday- Friday are aimed to be dispatch within 1 working day.

Orders placed at the weekend will be shipped next available working day. We are closed on bank holidays, therefore your order will be shipped the next working day.

We do not offer a weekend delivery service, Orders placed during sale weekend, may take longer to arrive.

SHIPPING OPTIONS

Our delivery options may vary, delivery option available to you will be highlighted at checkout.

UNITED KINGDOM

  • FREE shipping on orders over £60.00
  • Standard shipping (1-3 working days): £5.20

NEXT DAY - UK

  • UK Next day Delivery Mon-Thru (orders must be placed by 1pm UK time): £9.90
  • Orders placed before 1pm on Friday will arrive next working day.
  • Order placed after 1pm on Friday and on the weekend will arrive next working Tuesday.

FREE SHIPPING - UK 

We offer free shipping on orders where the total value of products purchased is £60 or above. If any discounts are applied, your order value will still need to be £60 or more to be eligible for free shipping.

INTERNATIONAL SHIPPING

  • For International orders, Prices and delivery times are dependent on the location, weight, and size of goods ordered.
  • International shipping cost will be calculated at the time of your checkout.

EUROPE

  • EU standard ( 3 -12 working days)- £12.00
  • DHL Express Services From £35.00
  • DHL Heavy Weight Express Service 1.6 - 3kg – From £40.00

INDIA (5 - 14 working days)

  • DHL Express Services From £40.00
  • DHL Heavy Weight Express Service 1.6 - 3kg – From £45.00

NORWAY AND SWITZERLAND (3-7 working days)

  • DHL Express Services From £40.00
  • DHL Heavy Weight Express Service 1.6 - 3kg - From £48.00

REST OF THE WORLD (5 -10 working days)

  • DHL Express Services From £24.00
  • DHL Heavy Weight Express Service 1.6 - 3kg – From £45.00

PO Boxes

We are unable to deliver to PO boxes or forwarding addresses.

TAX DUTY

International shipments (including the EU Zone, as of 1st January 2021) are subject to import fees, duties and taxes, which are levied once a shipment reaches their country, in addition to the brokerage fees/custom clearance charges which may be imposed by the carrier. These charges must be paid by the recipient.

We have no control over these charges.

If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees or shipping charges incurred from this return, will be the responsibility of the customer. 

Goods from refused or returned orders will be refunded once Flawless Lashes by Loreta has received them. In this instance, original and/or return shipping fees, will not be refundable.